New

Newsroom more...

Gradient lila

Customer Reference
Miele

About Miele

Miele is a German manufacturer of domestic and commercial appliances that produces for the international market worldwide. The company focuses on networking and controlling its household appliances via digital apps and the use of AI.

Challenge

Further development of a B2C SmartHome app for the mobile control of networked household appliances. Digital assistants that communicate with the connected household appliances bring the technical innovations of the appliances closer to the user and provide support in daily use, e.g. through intelligent recipe control and guided coffee tasting.

Solution

Design and conception of virtual cooking and tasting assistants, as well as a store solution for the purchase of paid intelligent assistants, taking into account the customer's UI/UX specifications. Implementation of the assistants with a cross-platform Xamarin app for iOS and Android devices.

Our services

  • Workshops to record, design and document the processes
  • UI/UX design coordination for the new features, incl. creation of click prototypes
  • Support in the design of the customer's style guide
  • Development of new assistants in iOS and Android with Xamarin
  • Integration of individual, device-specific interfaces
  • Testing, piloting and securing the market launch of the assistants

Customer benefits

  • Digital value-added services for household appliance customers
  • Innovative showcases with high media attention for the IFA
  • UX design and app development from a single source
  • Cross-platform app solution in iOS and Android with Xamarin

Discover more surpluses

msg publications

Deutsche Post's e-postage add-in enables letters to be franked directly via Word, Libre and Open Office. In order to adapt outdated versions and increase user numbers, msg carried out a version update and added new features, which led to significant sales growth and an 80% increase in user numbers in the first quarter of 2017.

msg publications

In close cooperation with msg services, A.T.U realized a forward-looking migration of the migration of the Microsoft infrastructure and optimization of IT service management.

msg publications

The BMW approach does not fit every CRM context. Nevertheless, it opens up a new perspective in the discussion about single-org vs. multi-org strategies.

msg publications

Stable and efficient IT is one of the basic requirements for any successful company. This also applies to long-established insurance companies such as CSS Versicherung. To ensure the quality of its own applications, testing is therefore one of its core IT competencies

msg publications

msg and TÜV Informationstechnik GmbH, TÜV NORD GROUP, have jointly developed a method handbook for the implementation of IT projects for the Federal Institute for IT Services (DLZ-IT)

msg publications

Migration projects are often extremely lengthy. msg systems proved that things can be done differently when restructuring the portfolio data system of the Swiss insurer “Die Mobiliar”. Thanks to a structured process model and extensive standardized tools, the project was not only completed particularly quickly, but also with the utmost precision.