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Header Healthcare

creating value for
Healthcare

Technology meets expertise - shaping the future together

As a leading partner in the healthcare sector, our vision is to bridge the gap between technological innovation and industry-specific expertise. We are shaping a digital future that enables healthcare providers and payors to make processes more efficient, secure and patient-centered.

In a highly regulated and dynamic market, we focus on customized IT solutions that not only work, but also make a real difference.Our unique understanding of the healthcare market, combined with state-of-the-art technology, enables us to create sustainable added value.

Do you have questions?

Portrait Sebastian Mause

Sebastian Mause

Head of Healthcare Division

Why msg?

Market-specific expertise

Our employees combine technological excellence with a deep understanding of healthcare processes.

Innovative solutions

From telematics infrastructure to electronic patient records - we offer pioneering IT services.

Customer centricity

Tailor-made services, such as intelligent chatbots with integrated expertise, address your specific challenges.

Excellent process expertise

Our experts optimize your processes so that you can focus on what's important - the health of your customers.

 

Fachlichkeit. Technologie. Innovation.

Together we shape the healthcare market that benefits everyone involved. Rely on a partner who understands your challenges and is able to develop the best solutions.

Our references

Success Story

In collaboration with AOK Plus, msg has developed the “Healthcare Marketplace,” which offers insured persons and service providers seamless digital networking. With individually tailored offerings and a powerful integration platform, processes are efficiently digitized and optimized.

Success Story

The AOK Federal Association is a driving force and service provider for its shareholders—the eleven AOKs. The core task of the AOK Federal Association is to represent the interests of the AOK community vis-à-vis federal and European politics, the GKV-Spitzenverband (National Association of Statutory Health Insurance Funds), and the political institutions of the AOK's contractual partners.

Success Story

The conversion of the entire template landscape involved various aspects that needed to be optimized. These included consideration of priorities, infrastructure conditions, training requirements, and implementation strategies.

Success Story

The Association of Substitute Health Insurance Funds (vdek) represents the interests and provides services for all six substitute health insurance funds, which together insure around 29 million people in Germany.

Success Story

The Postal Service Health Insurance Fund (PBeaKK) was founded in 1909 to provide special health insurance for employees of the former Imperial Postal and Telegraph Administration in Germany.

Platform experience for the healthcare market

When developing healthcare platforms, we combine our many years of agile project experience with our comprehensive market knowledge. We have been able to acquire the knowledge that is important for networking players in the first and second healthcare market through many years of projects. In addition to the challenges for a successful platform strategy, orchestration in the healthcare ecosystem is another key task:

  • The technical ability to network with other players
  • Services to connect customers to the respective platform
  • Efficient creation, provision and operation of our own services

 

msg: Expertise in the healthcare market

Thanks to our long-standing, reliable partnership with key players in the healthcare sector, we have a resilient and solid market position.

As the msg group, we count more than 70 statutory health insurance companies among our customers.

Acquired through on-site projects with customers and through the knowledge of our social insurance specialists, we have comprehensive knowledge of technical processes and organizational structures.

We have knowledge and expertise in all technical solutions - industry software, ecosystems and platforms, peripheral systems.

We cover the entire value chain in the business model.

We can provide successful reference projects in the context of digitalization and input management.

Creating new value with AI

Artificial intelligence (AI) improves efficiency and quality in health insurance. With AI-supported chatbots, virtual assistants and process automation, productivity can be increased, costs reduced and fraud better detected.

We help you to use AI effectively to optimize processes and improve communication with policyholders.

Find out more in our study (Germn only)

Our partners

AOK Systems Logo

 

 

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Your benefits

1. Always up to date

msg uses proven components (open source and commercial), standards (e.g. HL7, CDA, FHIR) and solutions (e.g. ePA, e-prescription) that are established in the ecosystem

2. Always trustworthy

Data sovereignty lies with the customer at all times

3. Needs-based

msg creates its own standard services that address the needs of larger customer groups (e.g. eMutterpass)

4. Optimally connected

msg creates connector services to relevant public data sources (Snomed CT, Loinc, Geo, IoT) as well as to standard market systems (Oscare®, iskv_21c|ng, i.s.h.med)

5. Optimally networked

msg creates specific (connector) services on behalf of customers and advises on the connection of systems when developing services for the platform

Current

podcast radikal digital

Our patient and health data are particularly sensitive and require protection. Not least for this reason, the healthcare system faces high regulatory requirements when it comes to digitization, as data security and data sovereignty are of the utmost priority. How these prerequisites affect the pace of digitization, what challenges need to be overcome, and what significance the electronic health record (ePA) holds for the entire health system are topics discussed by msg board member Rolf Kranz and Sandra Hoyer, head of the care management projects team at Techniker Krankenkasse.

Shape the future of the healthcare industry with us!