New

Newsroom more...

Contact
Logo
msg_Gradient_farblos_1 (2)
Künstliche Intelligenz Main Page Filled

Dependent demand determination for demand forecasting

Challenge

In case of accumulation losses, a large number of loss reports via phone prevents efficient loss processing. Poor availability, long processing and waiting times and a negative customer experience are the result. 

Solution

msg.InsuranceBot and Robotic Process Automation are the appropriate tools for this challenge. In the first step, msg.InsuranceBot receives the loss data: Either as voice message over the phone or as a text dialog via an app or website. In the process, the bot completes missing data and verifies the customer information. This reduces the error rate in the subsequent process. This paves the way for transfer to the target systems by means of an autonomously operating software robot. This fully relieves the workload for clerks in standard cases. 

Benefit

The benefits are all yours: reduced costs, increased speed – and with little effort.  

Your contact

Varlik, Ahmet

Ahmet Varlik

Head of department Automation

Read more about AI

msg news

AI in highly regulated settings Example of pharmaceutical secto

The pharmaceutical industry holds high expectations for the potential of AI technologies. However, companies are facing challenges due to stringent regulatory demands that hinder smooth implementation. In the interview, Dr. Hans Klöcker, manager at msg industry advisors, sheds light

Artificial intelligence

AI algorithms for detecting faulty data in V2X communication

A comparison of classic algorithms and artificial intelligence for error detection in V2X data shows: The improved results of AI come at a high price.

The potential of artificial clouds

Consider the scenario of a panel discussion or a question-and-answer session featuring a group of experts in the relevant field. While these participants possess significant knowledge, they may also exhibit a degree of bias due to their established perspectives. Introducing an artificial intelligence (AI) as one of the participants could provide a refreshing dynamic.

msg survey

Generative AI in German companies

To what extent is generative AI already being used in large German companies? What are the main use cases? msg conducted an online survey together with the market research institute INNOFACT - with exciting results.

Interview

„GenAI Use Cases Must Be Designed Around Processes, Not Technology”

GenAI is transforming pharma. Dr. Dennis Janning reveals how to identify impactful, process-driven use cases while keeping compliance and human oversight at the core.

Reference

Reinforcement learning on systems of record

Explore how MSG uses reinforcement learning on systems of record to optimize operations. Discover innovative AI solutions for your business today!

Reference

Imperfection recognition on lenses

Optimize lens quality with our AI-driven imperfection recognition solutions, ensuring high precision and reducing defect rates in production.

Reference

meter data management for Erdwärme Grünwald

Erdwärme Grünwald supplies thousands of households in the Munich community of Grünwald and Unterhaching with heating energy from a local geothermal source.

AI from msg – Made in Europe

With artificial intelligence, we want to drive forward the use of AI in organisations faster and more successfully. What sets us apart: Forward-looking consulting services and products to enable value creation through data.

Learn more