New

Newsroom more...

msg_Gradient_farblos_1 (3)
agentic process automation Visual

Agentic Process Automation

Automation that understands, learns and evolves

Automation is complex – we make it intelligent

Companies today are facing massive challenges: Skills shortages, convoluted and inadequately documented processes, and escalating customer demands. Conventional automation often falls short. 

But the reality of modern organizations is decidedly more dynamic: Information is dispersed across e-mails, documents, or CRM systems, necessitating real-time decisions based on context. Inflexible systems can no longer match this speed – what is essential is automation that understands, thinks independently, and evolves dynamically.

Your contact

Varlik, Ahmet

Ahmet Varlik

Head of department Automation

From routine tasks to intelligent solutions: This is how Agentic Process Automation works

Agentic Process Automation (APA) integrates intelligent, self-learning agents into your process landscape. They autonomously handle tasks, enhance efficiency and flexibility, and future-proof your processes.

AdobeStock_1432129143

Out Agentic Process Automation approach employs intelligent agents that continuously analyze processes, identify unstructured data and derive optimization opportunities in real-time. Decisions are made autonomously and implemented proactively.

Benefits

✔ Time savings: Fully automates repetitive tasks

✔ Error reduction: Minimizes risks and increases process quality

✔ Innovation space: Employees can concentrate on creative and strategic initiatives

Why choose Agentic Process Automation?

Intelligent agents continuously analyze your data, identify patterns and optimization opportunities and autonomously improve processes. You gain from improved efficiency, lower error rates, and systems that continuously learn and adjust to evolving requirements.  

Agentic Process Automation can be seamlessly integrated with existing IT landscapes. Both legacy systems and new platforms can be efficiently connected without disrupting existing processes.  

Processes are continuously monitored and automatically adjusted to changes. This enables immediate decision implementation, prevents operational bottlenecks, and significantly reduces throughput times.

Agentic Process Automation grows with your company. Small pilot projects can be initiated quickly and, if they prove successful, scaled up to more complex processes.
This facilitates a flexible, cost-effective automation strategy that dynamically aligns with your business requirements. 

Agentic Process Automation guarantees the highest security standards and complete GDPR compliance. Companies reduce risks, safeguard sensitive information, and fulfill regulatory obligations while digitalizing and automating their processes. 

Varlik, Ahmet

Ahmet Varlik - Head of department Automation

"Agentic Process Automation allows organizations to smartly manage processes and unlock previously hidden potential. The self-learning agents handle complex tasks, reduce errors, and free up resources for strategic initiatives. Organizations that implement our solution see a significant boost in efficiency while acquiring the adaptability needed to future-proof their operations." 

Automation

From classic process automation to cognitive automation and intelligent agents. Discover the full range of services offered by msg.

The three stages of process automation: RPA, CPA and APA compared

Automation technologies are constantly evolving and offer different capabilities to optimize work processes. While Robotic Process Automation (RPA) primarily automates simple, rule-based tasks, Cognitive Process Automation  (CPA) extends these capabilities through the use of artificial intelligence and enables the processing of more complex data and decisions.

The most sophisticated variant, Agentic Process Automation (APA), operates independently, makes its own decisions, adapts in real-time, and manages complex processes autonomously. 

Begin your journey into intelligent automation today. We will be happy to advise you.

Varlik, Ahmet

Ahmet Varlik

Head of department Automation

The personal data collected here will only be used for internal processing and will not be passed on to third parties. Please note our privacy policy.

Learn more about AI at msg here

AI Blog

In our modern and increasingly digitalised world, interaction and communication are the key to efficient and customer-centric processes. In public administration, too, it has long been clear that approach and acceptance as well as dialogue and participation are closely linked.

msg news

Neo ist ein digitales, barrierefreies KI-​Assistenzsystem, das Informationen zur Fehler- und Störungsbehebung jederzeit und überall bereitstellt. Machen Sie Ihre Supportmitarbeitenden mit Neo zu Servicehelden.

msg news

Transparent shipment tracking and an accurate forecast of the delivery window are now standard requirements in logistics. Create excellent transport tracking with Neo AID.

msg news

ChatGPT and its possibilities have recently created a stir. At the same time, there are concerns about the use of this US AI technology in European companies. That's why voices are growing louder calling for European alternatives.

msg viewpoints

AI technologies are used by many people in their private everyday life and in their professional environment. How far along is the use of AI in public administration?

msg news

msg and EDLIGO partners to help customers build a sustainable workforce with a data-driven and AI-powered solution.

AI Blog

AI can now write texts, generate images or collect facts. Where computers are already working creatively - and what the pitfalls are.

AI Blog

Large language models such as ChatGPT are ushering in a new chapter in the AI revolution. But unlocking the industrial use cases will take some time, writes AI expert Christian Meyer.